Resume
Summary
Highly self-motivated and goal-oriented professional committed to pursuing a long-term career in web development. Strong analytic and problem-solving skills and dedication to the development of innovative designs to promote establishments as well as facilitate user navigation.
Education & Affiliations
B.S. Information Technology
Central Michigan University
Central Michigan University
August 2001 - August 2006
Professional Experience
Systems Analyst
Washtenaw County Road Commission, Ann Arbor, MI
Washtenaw County Road Commission, Ann Arbor, MI
June 2006 - Present
Designed and conducted daily upkeep of organizations website (http://www.wcroads.org). Implemented user-friendly database application to monitor, track and maintain complete listing of county roads. Provided support and maintenance on servers, network equipment, and workstations. Assisted with the execution of off-site storage procedure for data backup.
Senior Lab Consultant
Central Michigan University, Mount Pleasant, MI
Central Michigan University, Mount Pleasant, MI
July 2003 - May 2006
Managed university computer lab. Offered technical assistance and troubleshooting support to student users. Conducted software instruction sessions for students and staff (e.g. Microsoft Office, Adobe Photoshop, and Dreamweaver)
Depot Manager
ResNet, Central Michigan University, Mount Pleasant, MI
ResNet, Central Michigan University, Mount Pleasant, MI
July 2005 - October 2006
Configured students’ computers for University’s Network access. Supervised technicians. Utilized Peregrine IT-Management System to track work orders.
Remediation Project Technician
Help Desk, Central Michigan University, Mount Pleasant, MI
Help Desk, Central Michigan University, Mount Pleasant, MI
May 2004 - July 2006
Updated computer hardware and software, used SMS to install additional software. Gained experience in troubleshooting technical problems.